Refund policy

Returns & Exchanges

We hope you’ll love what you choose, and our scent descriptions and profiles are designed to help you find the candle that feels right for your space. We are unable to accept returns or exchanges and do not offer refunds.

Damaged or Incorrect Orders

If your order arrives damaged or different from what you ordered, we’ll make it right.

Please contact us within 7 days of delivery and include your order number along with photos of the product and shipping packaging. 

Order Changes & Cancellations

If you need to change or cancel an order, please contact us as soon as possible. We’ll do our best to accommodate your request before the order has been packed or shipped. Once an order has shipped, we’re unable to make changes or cancellations.

 With any questions or concerns, please contact us at hello@cedarandcove.com.