Trim the wick to ¼" before each burn. On the first burn, allow the wax to melt to the edge of the vessel. Burn for no more than 4 hours at a time, and keep your candle away from drafts, children, pets, and flammable materials. Stop burning when approximately ½" of wax remains.

Our 8 oz / 228 g candles burn for approximately 40 hours when burned according to the care instructions above.

Our love of nature informs both what we create and how we make it. We use coconut soy wax, phthalate- and paraben-free fragrance oils, and lead- and zinc-free wicks, thoughtfully selected for quality and performance in the home. The depth and nuance of fragrance oils allow us to turn the landscapes we love into scent.

Each fragrance has its own character and presence. Some feel more expansive, while others are intentionally softer and more intimate. Our scent descriptions and profiles are designed to help you choose the candle that best suits your space.

In general, our Air and Water scents are designed to be the most expansive and fragrant while our Earth and Fire scents are designed for intimate spaces and to draw you in.

We want your Cedar & Cove order to arrive safely and beautifully. Below you’ll find everything you need to know about shipping, returns, and what to do if something isn’t quite right.

Shipping

Orders are typically prepared and shipped within 2–4 business days. Once your order is on its way, you’ll receive a shipping confirmation email with tracking information. Standard delivery generally takes 3–9 business days after dispatch, depending on destination and carrier.

We currently ship within Canada for a flat rate of $12, with free standard shipping on orders of $120 or more before tax, after discounts.

Delivery times vary by destination and carrier. While we’ll always do our best to get your order to you promptly, delivery timelines provided by the carrier are estimates and may be affected by weather, seasonal volume, or other circumstances outside our control.

Please take a moment to confirm your shipping address before placing your order. If a package is returned to us because of an incorrect or incomplete address, an unclaimed delivery, or another customer-related delivery issue, any additional shipping costs will be the responsibility of the customer.

Returns & Exchanges

We hope you’ll love what you choose, and our scent descriptions and profiles are designed to help you find the candle that feels right for your space. We are unable to accept returns or exchanges and do not offer refunds.

Damaged or Incorrect Orders

If your order arrives damaged or different from what you ordered, we’ll make it right.

Please contact us within 7 days of delivery and include your order number along with photos of the product and shipping packaging. 

Order Changes & Cancellations

If you need to change or cancel an order, please contact us as soon as possible. We’ll do our best to accommodate your request before the order has been packed or shipped. Once an order has shipped, we’re unable to make changes or cancellations.

Questions?

If you have any questions about your order, please contact us. We’re always happy to help.

Yes. We welcome inquiries from thoughtful retailers whose spaces feel aligned with Cedar & Cove. Please reach out to us at hello@cedarandcove.com.